How Can I Contact the Insurance Department?

The Pennsylvania Insurance Department actively supervises and regulates title insurance pursuant to The Insurance Company Law of 1921 – 40 P.S. §§910-1 to 55. Consumers are welcome to contact the Department for any matter. If you have a specific complaint which you have not been able to resolve with your title provider, please include the company name, address and your file number in your letter to the Department.

Via the internet:   https://www.insurance.state.pa.us/dsf/complaintform.html Via e-mail:   ra-in-consumer@state.pa.usVia telephone:  toll-free, automated consumer hotline, 1-877-881-6388. Callers can leave a message, and your call is returned in less than two business days.Via U.S. mail and other telephone options:Harrisburg Regional Office 1209 Strawberry Square Harrisburg, PA  17120 Phone: (717) 787-2317 Fax: (717) 787-8585 TTY/TDD: (717) 783-3898 Phones are staffed during normal business hours (8:00 am – 4:30 pm) Monday through Friday.